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Fire training

Phoenix First Response

Fire & First Aid Training Experts

Preparing your business in case the worst should happen

OUR SERVICES

We aim to meet all our client's needs in first aid and fire training standards with:

Quality

Excellent, affordable training courses delivered by our professional, accredited instructor, with extensive experience ranging from A&E to the frontline Ambulance and Fire Services, as well as private sector healthcare.

Advice & Support

Our customer-led strategy means we can help you decide the best route for your organisation. Training notes and after course follow-ups ensure up-to-date skills. Automatic company notification of requalification and certificate renewal.

Flexibility

Providing the exact fire and first aid training you need, wherever you need it and at a time that suits you.

Infrastructure

Guided by the HSE, the Regulatory Reform (Fire Safety) Order 2005 and the Health and Safety at Work Act 1974, and delivering Ofqual regulated qualifications accredited by Qualsafe Awards, we stay up to date with current requirements.

Fire extinguisher

ABOUT US

What can we do for you?

Phoenix First Response provides friendly, comprehensive fire and first aid training to help organisations meet their legal duties under the Regulatory Reform (Fire Safety) Order 2005, which came into force in October 2006, and Health and Safety Executive guidance. Based on the Surrey / Sussex border, we work across the South East of England. Our training is delivered to a high standard and adapted to suit each client’s specific needs and requirements.

OUR HISTORY

A small family-run business that prides itself on delivering excellence in training.

Phoenix First Response Training was set up in 2014 to deliver fire and first aid training in the South of England. Phoenix First Response Training Ltd was derived as a result of excessive demand for training from our sister company Phoenix Fire Safety Solutions Ltd. It was decided that in order to keep our prices within easy reach of our already expanding customer base, it was decided that we would separate the training and maintenance and form a separate company which deals specifically with training.

Our staff consists of personnel with Fire and Ambulance Service experience. Our fire training courses have been developed over the last 20+ years and are presented by highly experienced and qualified trainers, some with a minimum of 10 years experience. All our fire officers having serviced in one of the UK Fire Services. Courses are delivered in an engaging, logical and friendly manner and are certified aiming to help you comply with the Regulatory Reform (Fire Safety) Order 2005.

OUR COURSES

Fire Training Courses:

We deliver approved Fire Safety courses designed to meet the requirements of our clients. Our training covers Fire Awareness, Fire Extinguisher use, and Fire Warden/Marshall responsibilities, providing recognised certification. All our instructors are experienced in delivering engaging, practical and purposeful training using modern methods and resources.

  • Fire safety training
  • fire extinguisher training
  • Fire safety training

OUR COURSES

Fire Training Courses:

We deliver approved Fire Safety courses designed to meet the requirements of our clients. Our training covers Fire Awareness, Fire Extinguisher use, and Fire Warden/Marshall responsibilities, providing recognised certification. All our instructors are experienced in delivering engaging, practical and purposeful training using modern methods and resources.

  • Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times. They will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires. 

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    What we cover:

    • Legislation & Responsibilities

    • The Chemistry of Fire

    • Fire Prevention & Protection

    • Actions on Discovering a Fire or Hearing the Alarm

    • Calling the Fire Service

    • Evacuation & Emergency Plan Procedures

    • Fire Panel & Zone Identification

    • Familiarisation of the Fire Extinguishers

     

    Content can also include practicals for live fire extinguisher training, fire evacuation drills, evacuation device familiarisation.

    Fire awareness training

  • A nationally recognised qualification that has been specifically designed for anyone who has a specific responsibility for fire safety in the workplace, such as designated fire wardens/fire marshals.

     

    What we cover:

    • Causes of fires in the workplace

    • Components of the fire triangle

    • Hazards during & after a fire

    • Characteristics of fire & smoke spread

    • Identifying & control of fire hazards

    • Fire detection and raising the alarm

    • Fire extinguishers identification, uses and limitations

    • Fixed firefighting equipment

    • Duties of employers & employees

    • Simple Fire safety inspections & Fire risk assessments

    • Day to day duties & checks of the fire safety equipment

    • Responsibilities of the nominated fire warden in a fire situation

    • Fire safety briefings & drills

    Fire warden training

  • A nationally recognised course designed for anyone responsible for using or maintaining fire extinguishers in the workplace. This includes staff members, designated fire wardens, or anyone expected to respond to a fire incident safely and effectively.

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    What We Cover:

    • Common causes of workplace fires

    • The fire triangle and how fires start

    • Hazards during and after a fire

    • How fire and smoke spread

    • Identifying and managing fire hazards

    • Fire detection systems and raising the alarm

    • Types of fire extinguishers: identification, correct use, and limitations

    • How to select the right extinguisher for different fire classes

    • Safe use and handling of portable firefighting equipment

    • Legal duties of employers and employees in fire safety

    • Routine checks and maintenance of extinguishers and related equipment

    • Conducting simple fire safety inspections

    • Role and responsibilities of fire wardens during a fire

    • Fire safety briefings, drills, and practical demonstrations

    Fire extinguisher training

OUR COURSES

First Aid Courses:

We deliver approved First Aid at Work courses developed to suit the needs of our clients. Each course provides recognised certification, valid for three years, ensuring compliance with workplace requirements and industry standards.

 

All our instructors are highly experienced and skilled in delivering training that is innovative, enjoyable, purposeful, and practical. Using modern teaching methods and up-to-date resources, they create engaging sessions that build confidence as well as competence, preparing participants to respond effectively in real-life situations.

  • First aid box
  • first aid training
  • fire training refresher
  • basic life support training
  • defibrillator
  • bespoke first aid training courses

OUR COURSES

First Aid Courses:

We deliver approved First Aid at Work courses developed to suit the needs of our clients. Each course provides recognised certification, valid for three years, ensuring compliance with workplace requirements and industry standards.


All our instructors are highly experienced and skilled in delivering training that is innovative, enjoyable, purposeful, and practical. Using modern teaching methods and up-to-date resources, they create engaging sessions that build confidence as well as competence, preparing participants to respond effectively in real-life situations.

  • The 2.5 hour course is for all staff in a working environment to give immediate life saving first aid.

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    What we cover:

    • Recognition and skills to deal with an unconscious casualty

    • The Recovery Position

    • Cardiopulmonary Resuscitation (CPR)

    • Choking

    • Introduction and safe use of an Automated External Defibrillator

    basic life support

  • The 1-day Emergency First Aid at Work (EFAW) course is ideal for those who need to be certified to be a first aider in lower-risk working environments. Emergency First Aid at Work course meets the Health and Safety Executives requirements for first aid in the workplace, this is suitable for first aiders who require their initial EFAW certificate as well as those refreshing their qualification and is widely recognised as a level 3 first aid qualification.
     

    What we cover:
    •    unresponsive and not breathing, including how to use of an automated external defibrillator (AED)
    •    unresponsive and breathing
    •    having a seizure
    •    choking
    •    bleeding, including life-threatening bleeding and the use of haemostatic dressings for wound packing and tourniquets
    •    suffering from shock and internal bleeding
    •    suffering from a burn.

    Image by Diana Polekhina

  • This 3-day course covers everything you would find on the 1-day Emergency First Aid at Work course, but also includes a wide range of additional skills. Our training ensures learners are able to understand, and where relevant, apply, the following skills when helping an adult in the workplace who:

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    What the course covers:
    •    is unresponsive and breathing
    •    is unresponsive and not breathing, including how to use an automated external defibrillator (AED)
    •    is choking
    •    bleeding, including life-threatening bleeding and the use of haemostatic dressings for wound packing and tourniquets
    •    is suffering from shock and internal bleeding
    •    has burns
    •    feels faint
    •    has been poisoned
    •    has a head injury
    •    has hypothermia or heat exhaustion
    •    has an injury to a bone, muscle or joint (including spinal injuries).
     

    Learners will also be able to help a casualty who is having a:
    •    seizure
    •    heart attack, including the administration of aspirin
    •    angina attack
    •    stroke
    •    asthma attack
    •    severe allergic reaction
    •    diabetic emergency.

    first aid box

    The course also includes information on:
    •    assessing a casualty
    •    monitoring a casualty
    •    where to get help
    •    electrical incidents
    •    accident recording and reporting
    •    control of substances hazardous to health (COSHH).

  • The annual refresher course is designed for all staff working in any environment who may be required to give immediate, life-saving first aid. This short, practical session ensures learners maintain their confidence and competence in delivering essential first aid skills in line with current Resuscitation Council (UK) guidelines.

    It is suitable for anyone needing to refresh their existing BLS qualification, ensuring that their skills remain up to date and effective in an emergency situation.

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    What we cover:

    • Recognition and management of an unconscious casualty

    • Safe placement into the recovery position

    • Cardiopulmonary Resuscitation (CPR) for adults and children

    • Management of choking incidents

    • Introduction to and safe use of an Automated External Defibrillator (AED)

    first aid refresher

  • The AED (Defibrillator) Training Course is a practical session designed for anyone who may need to use an Automated External Defibrillator in the workplace or community. The course provides essential knowledge and hands-on experience in the safe and effective use of an AED, alongside basic life support techniques.

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    It is suitable for all staff, whether attending as part of initial training or as an annual refresher to maintain confidence and competence in the use of defibrillation equipment.

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    What we cover:

    • Understanding cardiac arrest and the chain of survival

    • Basic life support overview, including CPR techniques

    • Introduction to Automated External Defibrillators (AEDs)

    • Safe use and operation of an AED

    • Combining CPR and AED use effectively

    • Maintenance and checks of AED equipment

    • Post-incident procedures and handover to emergency services

    defibrillator

  • Our Bespoke First Aid Courses are designed to meet the specific needs of your organisation, ensuring that staff receive training relevant to their working environment and potential risks. These courses can be tailored to include elements of both Emergency First Aid at Work (EFAW) and First Aid at Work (FAW), or focus on particular topics such as paediatric first aid, outdoor incidents, or workplace-specific hazards.

    Each course is delivered by experienced trainers who adapt the content and practical sessions to suit your workplace requirements, staff roles, and level of previous first aid experience.

    We may cover:

    • Managing an unresponsive casualty (breathing and not breathing)

    • Safe use of an Automated External Defibrillator (AED)

    • CPR techniques for adults, children, and infants

    • Managing choking, bleeding, burns, and shock

    • Treatment for fractures, sprains, and other injuries

    • Recognising and responding to medical emergencies such as heart attack, stroke, asthma, and severe allergic reactions

    • Conducting risk-based first aid assessments specific to your workplace

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    Our bespoke courses can vary in length and depth depending on your organisation’s needs, and all meet the latest Health and Safety Executive (HSE) standards for workplace first aid.

    bespoke first aid training

Get In Touch

Location: We are based in East Sussex and provide training across South East England. Our team regularly works with businesses of all sizes, ensuring accessible and reliable services throughout the region.

Fill out our form or contact us through our details in the footer below to book your training or find out more.

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